Delete a linked account
- Open Babywise and go to Profile.
- Choose Privacy & data.
- Select Delete my account and data.
- Review the scope and confirm the irreversible action.
What is deleted
The operation is intended to delete the account profile, the user’s family membership or sole-owner family, synchronised child and tracking records, content preferences, AI conversations and the authentication user. If a family is shared, information belonging to other members may need to remain available to them.
Data still on the device
Account deletion does not automatically guarantee that local-only records have been cleared from every device. Use “Delete my data on this device” in Privacy & data on each relevant device.
If the app is unavailable
Contact support@getbabywise.com for help with an account-deletion request. Babywise may ask for information needed to verify account ownership before acting on the request. Do not send passwords, authentication codes or unnecessary child or health information.
Completion and limited retention
A verified deletion request is completed within 30 days. Residual copies are removed from rolling backups within a further 30 days. Records that must be retained by law, or are necessary to establish, exercise or defend legal claims, are isolated and kept only for the applicable period.