Common topics
- Sign-in, email verification and password reset.
- Account linking, synchronisation and restoring records.
- Exporting information, clearing device data and deleting a linked account.
- Article or private video access.
- Microphone, camera and notification permissions.
- Store purchase restoration, only after subscriptions are launched.
Before contacting support
Keep Babywise updated, check your connection for account or content issues, and note the app version, device model and a short description. Do not send unnecessary child or health information, passwords, authentication codes or full screenshots containing sensitive records.
Support channels
For product and technical support, email support@getbabywise.com. Privacy requests go to info@getbabywise.com, responsible security disclosures to info@getbabywise.com, and legal notices to info@getbabywise.com.
Medical questions
Support cannot diagnose, interpret urgent symptoms or provide emergency care. Contact a qualified health professional for medical decisions and local emergency services for urgent situations.